The completion of our highly anticipated cargo & straight-leg pants was long overdue due to obvious COVID related matters, so we were ecstatic when it finally landed in the UK.
However, once the stock arrived, we ran some general quality checks of all variants and sizes and were incredibly disappointed to find numerous differences between the sizing of our agreed-upon pre-production samples and what we received. Additionally, there are some minor quality differences as well.
We had all of the stock inspected for quality & sizing before it left the factory but, it appears they simply lied to us.
We are continuing to have this investigated; however, whatever happens, won't change the fact we are now holding the stock. Factories are notoriously bad at refunding/remaking orders, especially for small brands like us.
It's not quite as straightforward as this, but, to keep things easy to understand, everything has basically been sized down. The XL's fit like L's, the L's fit like M's and so on.
Across both trouser styles, we recommend sizing up from your normal size.
Naturally, those of you that are taller may be concerned; however, depending on your build, XL may still fit you.
The following photos show Max Barker (6ft & a slim build) wearing XL in the cargos & straight-leg pants.
However, when you've worked on something for months and agree on a sample that meets a certain standard, it isn't a nice feeling if that product arrives and it is different.
No, far from it. They are just not as good as they were intended to be.
Many brands, especially larger ones, would just carry on as usual, sell them at full price, and accept that some customers may be dissatisfied.
That's not how we like to run this brand.
As mentioned previously, we now hold around 1000 pairs of trousers that we have to sell. We are a small brand, and writing off this much stock would be fatal, having already spent thousands on it.
However, we don't feel comfortable selling them at the intended full retail price of £65.
Instead, we are opting to sell them at a reduced price of £45.
As previously mentioned, the trousers are not bad. We just don't feel they now meet the quality we would expect from trousers priced at £65.
Thankfully, we had already decided not to use this supplier for future products and are currently in talks with other factories & sourcing agents to build more trusted relationships, so this doesn't happen again.
Additionally, we recently hired David Blogg (Bloggy), parkour practitioner and sportswear designer, to work in house on design and development, which will have massive impacts on the quality of our products in the near future. You can read more about Bloggy in this blog post.
Thank you for taking the time to read this. We truly appreciate your support.