RETURNS & EXCHANGE PORTAL
Exchanges/Refunds will be given up to 14 days from when the product was received.
Exchanges/Refunds must also meet the following criteria:
- They must be in original condition.
- For clothing, items must be unwashed and unworn.
- In the original packaging.
- Tags must still be attached.
Please note, if a return is found to not meet the above conditions it will not be accepted and the refund cannot be provided.
We cannot refund your original postage costs.
You are liable for your own return postage costs. However if the return is due to receiving faulty or damaged goods, we will refund the return postage costs.
We are unable to offer refunds/exchanges for the following items.
- Sale Items.
- Mystery Boxes
- Gift Cards
- Underwear garments